Privacy Policy

Diamond Media Group Ltd (DMG)

PRIVACY STATEMENT

Our Privacy Commitments
Diamond Media Group Ltd (DMG) respects the privacy of every person who visits, registers or subscribes to our website and online publications, and is committed to ensuring a safe online experience. This Privacy Statement outlines the information DMG may collect and how we may use that information. This Privacy Statement also tells you how you can verify the accuracy of your personal information submitted to DMG through our Site and how you can request that we delete or update it.

Please note that the Site may contain links to external sites and may contain advertisements for, and/or the opportunity for you to purchase products or services from third parties. Please note that this privacy statement does not control the activities of such third parties, and users should consult those third party sites' privacy policies.

Diamond Media Group Ltd is both a business-to-business publishing company, distributing printed, online and digital magazines and a specialist media solutions company offering an array or vehicles to support businesses with their wider marketing strategy.

Diamond Media Group Ltd
Sparta Works
487 Blackfen Road
Sidcup
DA15 9NP
United Kingdom

Diamond Media Group Ltd is the data controller and is subject to the UK Data Protection Act 1998


Collection of Personal Information
DMG's primary goal in collecting personal information from you is to give you an enjoyable, customised experience whilst allowing us to provide services and features that most likely meet your needs.

DMG gives you the option to access our Sites' home pages without subscribing or registering or disclosing your personal data.
We collect certain personal information from you, which you give to us when using our Sites and/or registering or subscribing for our products and services.

We also collect certain personal data from other group companies to whom you have given information through their websites.
Where, as part of our Site services, we enable you to post information or materials on our Site, we may access and monitor any information that you upload or input, including in any password-protected sections, in order to fulfil our obligations to you and protect or comply with our legal rights and obligations.

We do not collect information about our Site visitors or online registered users or subscribers from other sources, such as public records or bodies or private organisations.

Please note, that we do not collect any personal information from children under thirteen years of age and that no child under thirteen should submit any personal information to any of the Sites. Should we discover that any such personal information has been delivered to any of the Sites, we will remove that information as soon as possible.

When you sign up to participate in or receive a service from any DMG website, such as a newsletter, competition, offers or forum, we will ask for limited personal information. We will also collect personal information from you when you subscribe to one of our magazines and when you communicate with us over the telephone or via written correspondence. This can include information such as your name, postal address, telephone or mobile number, fax number, email address, gender or date of birth. By entering your details in the fields requested, you enable DMG and its service providers to provide you with the services you select.

DMG will use your personal information for a number of non-marketing purposes including the following:

1. We may contact you for service related reasons that you have subscribed to, signed up for, or participate in (e.g. to make you aware of any delays in your subscription arriving on time, reminding you of a password or username, or about a comment you have made on a website)
2. To invite you to share your opinions and comments through a research study about the level of service you receive from us
3. To track traffic flows and to make our websites easier for you to use
4. To fulfill subscription orders
5. To provide a user online community
6. Planning and managing our business activities by understanding aggregated analysis on behaviour and habits;
We may disclose your personal information to any member of our group.

DMG may use the information you have provided to promote the products and services of DMG or others. DMG respect the rights and obligations of the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003

If you don't wish to receive any marketing material from DMG or 3rd party, please let us know by email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

The Telephone Preference Service (TPS) and the Mailing Preference Service (MPS) offer consumers important statutory and non-statutory protection against unsolicited marketing contact. If you are registered on either service, DMG will assume that your subsequent submission of personal data via a DMG website or data capture form indicates, for the time being, your consent to receive marketing by us. You may opt-out at ANY time by contacting us via email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

DMG may disclose your personal data where it believes it is compelled to do so by law; in particular for the prevention or detection of crime, the capture or prosecution of offenders; and the assessment or collection of tax or duty.

Occasionally, we may share your contact information with carefully selected third party companies whose products and services we feel may be of interest to you. We will keep these offers relevant to your interests. It's easy to unsubscribe from any email or mobile messages you no longer want. If you wish to unsubscribe from such offers please email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

We use a number of third party organisations to help provide a professional service to our customers (i.e. fulfilment bureaus, call centres, and website designers). These organisations act as data processors and are strictly controlled in how they may/may not use your personal data. We remain responsible for the protection of your data.

Under the Data Protection Act 1998 you have the right to request a copy of the personal information that DMG holds about you. There will be an administration fee of £10 associated with this request and will require two pieces of identification to prove your identity. Please make a written application to the Data Protection Officer, Sparta works, 487 Blackfen Road, Sidcup, DA15 9NP.

If any of the personal information that we hold about you is incorrect, you can click on the contact us link the website and inform us. If the incorrect information relates to your magazine subscription, then you can contact the customers services team via email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Use of Cookies
DMG's Site uses "cookies".
A cookie is a text file placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie.
Cookies are either used only during your session ("temporary" or "session state" cookies) or stored on your computers hard drive ("permanent" cookies).

Temporary cookies are a mechanism for maintaining continuity between pages during your visit. These cookies are maintained in your browser's active memory and are terminated at the conclusion of the Site visit. Permanent cookies are used to recall on subsequent visits your login information and your agreement to our terms and conditions.

Cookies are integral to the functioning of the Site. By using your browser's options to block cookies you will effectively prohibit effective use of the Site. If you still wish to control the operation of cookies, then functionality is available through your browser. Generally, you have the options to accept all cookies, to be notified when a cookie is issued or reject all cookies.


Disclosures
Your personal data may be sold to other companies in the form of lists and directories, but only after permission from you in accordance with the provisions above.

DMG may also disclose your personal data to third parties, including, without limitation, professional advisers, or governmental or State institutions or authorities, where necessary in order to exercise or defend its legal rights or where required by law.
Please note that the Site may contain links to external sites and may contain advertisements for, and/or the opportunity for you to purchase products or services from third parties. Please note that this privacy statement does not control the activities of such third parties, and users should consult those third party sites' privacy policies.


Confidentiality Security of Your Personal Information
DMG is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration.

We have implemented information security policies, rules and technical measures to protect the personal data that we have under our control from:
• unauthorised access
• improper use or disclosure
• unauthorised modification
• unlawful destruction or accidental loss

All our employees and data processors (i.e. those who process your personal data on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our Site visitors' personal data.

We also give you the option of using a secure transmission method to send us personal data identifiers, such as credit card details and bank account number.


Changes to this Privacy Statement
DMG will occasionally update this Privacy Statement to reflect new legislation or industry practice, group company changes and customer feedback. We encourage you to review this Privacy Statement periodically to be informed how DMG is protecting your personal information.